Keeping your staff, customers and business safe is serious work. We make it simple, practical and easier to get right.
At the conclusion of every training we provide a feedback survey to our attendees.
The content was relevant to my role?
The strategies and tools taught were practical and applicable?
The training provided solutions to challenges I face in my role?
Overall, I was satisfied with the training?
This isn’t just “training” and “planning”. It’s you solving risk, liability and preparedness for your team and business.
Hear from our clients who share their experiences, highlighting the quality and impact of our training across diverse industries.
We engaged ResponseRise to help us with our emergency response plan and training for our team at Precinct Properties, particularly regarding the Commercial Bay retail Centre in Auckland City. ResponseRise has provided a valuable service and wealth of firsthand knowledge in dealing with emergency or crisis situations in a public environment, and has a professional and engaging approach to their presenting and training sessions. It has been a pleasure to work with ResponseRise on our portfolio of property assets.
Head of Retail at Precinct Properties
Sam delivered De-escalation & Situational Awareness training for our frontline teams in a high-volume, customer-facing tourism environment. The sessions were excellent - engaging, practical, and highly relevant to the real situations our people encounter every day. Sam’s approach, along with his personal real-life examples and stories, kept participants engaged throughout and provided clear, real-world tools that our teams can immediately apply on the job. Feedback from staff has been extremely positive, and our people now feel more confident and better equipped to manage challenging interactions. We would highly recommend Sam and ResponseRise to any organisation looking to strengthen frontline capability and confidence.
General Manager - People & Safety at Te Puia
The session was engaging, practical, and tailored to the unique challenges we face in our day-to-day operations. We were provided with clear strategies to identify potential risks, de-escalate situations, even deal with aggressive dog behaviours! Their coaching will help to guide our team in maintaining a safe environment for both our staff and tenants. The team left feeling confident and empowered, with tools we can apply immediately. We highly recommend this training to any business looking to enhance their awareness and safety protocols.
GM Residential Property Manager at Harcourts Cooper &Co
We were extremely impressed by the quality of the workshop offered by Sam Clarke and the high level of engagement from our staff. Sam tailored the workshop to suit our specific needs for our Property Managers and had the right balance of practical moments - at a level comfortable for all staff, theory based and some humour. We will certainly be booking Sam in again!
Regional Manager - Property Management at Barfoot & Thompson
Providing your teams with essential training has never been easier.
Providing wide range of industry specific courses tailored to each profession’s unique risks.
Foundation Courses provide the core knowledge and practical tools your teams need to operate safely and confidently from day one. Designed as streamlined online training, they accelerate onboarding and deliver ongoing refresher learning to maintain consistent capability across your workforce.
Master Class Courses take a single topic and explore it in depth, building advanced understanding and practical capability in that area. Delivered as focused online programmes, they strengthen expertise, sharpen decision-making, and elevate performance beyond foundational training.
Each location manager has full control to add, remove and manage their team’s access to the platform.
We work alongside you to design tailored training courses that align with your SOP's and brand, enabling consistent delivery across large-scale organisations.
